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JCPenney Associate Kiosk Login at

JCPenney Associate Kiosk

JCPenney is one of the largest American department store chains with 689 locations in the USA and around 90,000 employees (Associates).

The company uses the JCP Associate Kiosk portal to manage and track its employees’ schedules, leaves, paystubs, JTime, PTO, MTO, and other updates.

Any working JCP employee can access their employee account to view all the details regarding their job. It helps employees manage their work schedules effortlessly and keep them updated regarding paystubs and any other perks they are eligible to get as a JCPenney associate.

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Steps to Login JCPenney Associate Kiosk Portal

Here’s how Active associates can sign in to JCP Associate Kiosk website –

JCPenney Active Associates Information Page
JCPenney Active Associates Information Page
  • Now, fill in username and password
  • Hit the Login button
JCPenney Associate Kiosk Login
JCPenney Associate Kiosk Login

Done, you should now access your JCP Associate account dashboard.

The above steps will work for active JCP employees only. JCPenney former associates can login here.

Note: Former JCP employees can access JCPenney Associate Kiosk for up to 18 months after the termination or resignation.

To login, they need a nine-digit employee ID and eleven-digit password. Below is the password format for former associates –

  • First three letters would JCP (Uppercase)
  • First two letters of your birth month
  • First two letters of your birth year
  • And last four letters of your SSN

Password will look like this – JCP06193456

Forgot Password

If you didn’t use your JCP associate account and forgot the password, it is simple to reset your password in just a few steps.

  • Open the JCPenney Associate website at
  • Select Associate Kiosk @ Home option
  • Click on the “I want to change my password or reset my lost password” link
  • On the “Self Service Password Reset” page, enter your Employee ID
  • Hit the Search button and follow the prompts
Reset JCP Associate Account Password
Reset JCP Associate Account Password

Once you are done with all the prompts, you will be able to log into your JCP associate account with a new password.

For any technical help, you can visit your JCPenney Office.

How to Register JCPenney Associate Account?

Creating an account or getting an employee ID is not possible from home. I didn’t even find any Registration option on the website as well. Thus, it seems that you need to contact your relevant JCPenney administrator to get your new JCP associate account and employee ID.

JCPenney Associate Kiosk Benefits

JCPenney offers many benefits and perks to its qualified staff, including medical and dental benefits, life insurance, retirement pension benefits, etc.

To get more information about JCPenney employee benefits and eligibility, you can call on 1-888-890-8900 from Monday to Friday 08:00 am to 08:00 pm central time.

Having access to the JCP Associate Kiosk account, you will enjoy below features –

  • JTime
  • My Calendar
  • Leave of Non-attendance
  • Paycheck Stub
  • W-2/W-2C Forms
  • MTO
  • PTO 
  • Print Forms

Frequently Asked Questions

Where Can I Check the Status of My Paycheck?

To view the status of your paycheck, login to the Associate Kiosk account and go to paycheck stub. If it says “advice” it means you got your paycheck as direct deposit. If it says “Check” it means you got your salary as a paper check. For further information, contact JCPenney benefits center on 1-888-890-8900.

What to do if I Didn’t Receive My Paycheck?

If you didn’t receive your paycheck, or it is stolen or damaged, contact JCPenney Benefits center on 1-888-890-8900 and ask for Payroll.

Why jTime Shows Wrong Working Hours?

It sometimes happens due to technical errors. Speak to your store leader and ask to correct the working hours and attendance. If you did not get it right, it is likely to get the wrong hours on your paycheck.

What If the Dates of my Leaves Are Wrong?

In such a case, you need to discuss the discrepancy with your case manager by contacting the JCPenney Absence Management Center at 1-877-527-0722.

Can’t Access Some Systems of JCPenney Associate Kiosk?

It generally happens when an employee returns to the system from leave. Usually, it does take one day to regain full access to the system. First, try to change the password, and if it still not works, contact your unit leader.

Can’t Access the JCP Associate Kiosk?

Contact relevant JCPenney unit to get it fixed. JCPenney Home Office associates can call on 972-431-6900. Employees of other locations can call JCPenney Shared Services on 1-800-879-1111.

Wrapping it up…

So, above was everything about the JCPenney Associate Kiosk, how to login, register, and reset password.

This guide will surely help the new JCPenney associates better understand JCPenney’s internal management portal or software.